Effective Date: September 24, 2026
Welcome to Sira. By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Overview
Sira provides human capital management software for field-service businesses. By purchasing a package and using our services, you agree to comply with these Terms & Services.
2. Ownership
When you purchase a package on Sira, you retain full ownership of your data. Sira grants you a non-exclusive, non-transferable license to use our workforce software to streamline your business operations.
3. User Data Collection
We collect the following personal information from users:
Name
Email address
Phone number (for SMS notifications)
Payment information
Location
Additionally, we collect non-personal data through the use of web cookies. For more information, please see our Privacy Policy.
4. SMS Communications and Consent
Sira uses SMS text messaging to deliver account-related and critical service notifications, such as invitations to join the platform, login verification codes, time-tracking alerts, and important account updates.
Sira partners with Twilio Inc. and Dialpad, Inc. to facilitate the delivery of these messages. Twilio delivers transactional and account-related messages; Dialpad delivers customer support messages.
4.1 Consent for SMS Messages
Employers and Account Owners: By registering for Sira and adding employees or contractors to the platform, you confirm that you have obtained valid consent from those individuals to receive account-related SMS messages necessary for onboarding and use of the Sira service. You also acknowledge and agree that Sira may send such transactional messages to the phone numbers you provide for your workforce.
Employees and Users: By accepting an invitation to join Sira or by using the platform, you consent to receive transactional SMS messages from Sira for purposes directly related to your account. These messages will never contain marketing or promotional content.
4.2 Opt-Out Instructions
Users may opt out of receiving SMS messages at any time by:
Replying "STOP" to any text message received,
Contacting us at support@sira.team, or
Adjusting communication preferences in their Sira account settings.
Please note that opting out may impact your ability to receive critical account or payroll notifications.
4.3 Message Details
Message and data rates may apply based on your mobile carrier plan.
Message frequency varies depending on your account activity and system usage.
SMS delivery is provided through Twilio Inc. and Dialpad, Inc., in accordance with applicable carrier and telecommunications regulations.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4.4 Customer Support Text Messages
Sira Team Inc. offers text message support for users of our product. If you text our support line, leave us a voicemail, or agree to receive texts during a support call, we may text you to answer your questions and help with our product. We do not send marketing messages from our support line. Message frequency varies based on your support requests. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. You can also contact us at support@sira.team. Carriers are not liable for delayed or undelivered messages. See our Privacy Policy at https://www.sira.team/privacy-policy.
5. User Responsibilities
You are responsible for maintaining the confidentiality of your account information and ensuring that all information you provide is accurate and up to date. You must not misuse our services or use them for unlawful purposes.
6. Governing Law
These Terms & Services are governed by the laws of the United States. Any disputes arising from the use of our services will be subject to the jurisdiction of the U.S. courts.
7. Updates to the Terms
We may update these Terms & Services from time to time. If any changes are made, we will notify users by email and/or SMS (if you have opted in to SMS communications).
8. Contact Information
If you have any questions regarding these Terms & Services, please contact us at:
Email: support@sira.team
By using Sira, you acknowledge that you have read and understood these Terms & Services.